mwmods.com

Privacy Policy

Last updated: October 27, 2026

This Privacy Policy explains how MWMods (“we”, “us”, “our”) handles personal information when you visit the MWMods Knowledge Hub at info.mwmods.com (the “Site”). The Site is a free library of articles, answers and glossary terms about Mercedes-Benz systems and software modules. By using the Site, you agree to the practices described in this Privacy Policy.

Contact

If you have questions about this Privacy Policy, want to exercise your privacy rights or make a complaint, contact us:

Information we collect

The Site has no user accounts, contact forms, comments or newsletters, so we do not ask you for your name, email address or other contact details. We only collect a limited amount of information that is needed to run the Site and understand how it is used.

Device and usage information

When you visit the Site, some information is collected automatically, such as your IP address, browser and device type, language settings, the pages you open and the page that referred you. This helps us deliver the Site correctly, keep it secure and remember your preferences, for example the language version you chose.

Ratings

If you rate a page with the stars at the end of an article, glossary term or FAQ answer, we save the rating so that we can show how useful the page is. Ratings are not linked to your name or IP address.

Analytics information

With your consent, we use analytics tools to see how visitors use the Site: which pages are read, how people move between pages, where they click and whether they continue to the main MWMods website at mwmods.com. This information helps us improve our materials and make the Site easier to use.

How we use information

We use the information described above to:

  • provide the Site and show it correctly on your device;
  • remember your settings, such as language and theme;
  • protect the Site from abuse, attacks and technical problems;
  • understand which materials are useful and improve them, if you agreed to analytics.

We do not use the information to identify you personally, and we do not sell it.

Legal basis for processing

If you are in the European Economic Area or the United Kingdom, we process information on the following grounds: our legitimate interest in running a working and secure website, and your consent for analytics. You can withdraw your consent at any time.

Cookies

Cookies are small files stored in your browser. The Site uses a few cookies and similar technologies that are needed for it to work, for example to remember your language, your theme and your cookie choice.

Analytics cookies are used only if you click “Accept” in the cookie banner. Until you make a choice, and if you decline, no analytics tools are loaded. You can change your choice at any time with the “Cookie settings” link at the bottom of every page. You can also block or delete cookies in your browser settings, but some features of the Site may then work differently.

Analytics providers

With your consent, we use Google Analytics (provided by Google) and Microsoft Clarity (provided by Microsoft) through Google Tag Manager. These services collect information about how the Site is used on our behalf. Microsoft Clarity may record how pages are scrolled and clicked; text you type into fields is hidden. The Site shares one Google Analytics account with the main MWMods website, so that we can see how visitors move from the Knowledge Hub to the store.

Sharing information

We share information only with service providers that help us run the Site: our hosting provider and, with your consent, the analytics providers mentioned above. They may use the information only to provide their services to us. We may also disclose information if required by law.

International transfers

Our service providers may process information outside your country, including in the United States. Google and Microsoft take part in the EU-U.S. Data Privacy Framework, which the European Commission recognises as providing an adequate level of protection.

Retention

We keep information only as long as needed for the purposes described in this Privacy Policy. Analytics data is stored for up to 14 months. Technical data is kept for a short time for security and troubleshooting.

Your rights

Depending on where you live, you may have the right to access the personal information we hold about you, ask us to correct or delete it, restrict or object to its use, receive a copy of it, and withdraw your consent to analytics. Residents of some U.S. states have similar rights under local privacy laws. To use your rights, email us at info@mwmods.com. We will not treat you differently for using them.

If you are in the European Economic Area or the United Kingdom, you also have the right to complain to your local data protection authority.

Children

The Site is not intended for children, and we do not knowingly collect information from children.

Security

We take reasonable technical and organisational measures to protect the Site and the information we process. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Links to other websites

The Site contains links to the main MWMods website and to our social media pages. Those websites have their own privacy practices, and we are not responsible for them.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, for example when we start using a new service. The date at the top of this page shows when it was last updated.